This Privacy Policy explains how SKA Films Production Private Limited (“we”, “our”, “us”) collects, uses, stores, and protects your personal data. We fully comply with the Digital Personal Data Protection (DPDP) Act, 2023, the IT Act, 2000, and other applicable Indian laws. By using the OK Tikki App, you agree to this Privacy Policy.

1. Information We Collect

We may collect the following categories of information from users:

Personal Information

• Name
• Email ID
• Mobile Number
• Date of Birth

KYC Documents (if required)

• Aadhaar Card
• PAN Card
• Driving License
• Passport

Bank & Payment Details

• Bank Account Number
• IFSC Code
• UPI ID
• Transaction Details

Profile Data

• Profile photo
• Address
• Device details
• IP address

Transaction Data

• Wallet balance
• Coins and rewards
• Purchase history
• Withdrawal records

Technical Data

• Device information
• Operating system
• App usage logs
• Browser type
• Location (if enabled)

2. Purpose of Data Collection

We collect data for the following purposes:

• Identity verification and KYC completion
• Processing payments, purchases, withdrawals, and rewards
• Preventing fraud, abuse, and duplicate accounts
• Improving our services and user experience
• Providing customer support
• Sending notifications, updates, and promotional offers (with consent)
• Complying with legal and regulatory obligations

3. Data Storage & Security

We take strong measures to protect user data.

• Cloud servers (AWS / GCP / Azure – India region)
• AES-256 encryption for sensitive data at rest
• TLS / SSL encryption for data transmission
• Access limited to authorized personnel only
• Regular security audits and monitoring systems

4. Data Sharing & Disclosure

We do not sell or trade personal data. Data may be shared only with:

• Payment gateway providers (Razorpay, PayU, Paytm, etc.)
• KYC verification agencies
• Fraud detection partners
• Government authorities if required by law

5. User Rights DPDP Act 2023

Users have the following rights:

• Right to Access – request a copy of personal data
• Right to Correction – update or correct inaccurate information
• Right to Deletion – request deletion (subject to legal requirements)
• Right to Withdraw Consent – for data processing
• Right to Grievance Redressal – contact our Data Protection Officer

6. Fraud Prevention

We actively monitor suspicious activities such as:

• Multiple accounts from the same device
• Fake KYC attempts
• Suspicious withdrawals or transactions

Accounts involved in fraud may be temporarily or permanently suspended.

7. Cookies & Tracking Technologies

We use cookies and tracking technologies to improve app performance, provide personalized experiences, and prevent fraud. Users may disable cookies in device settings, but some features may not work properly.

8. Data Retention Policy

Personal data is retained only for the period necessary to fulfill legal and operational requirements. KYC and financial records may be retained for 5–7 years as required under Indian financial regulations.

9. Data Breach Policy

In case of a data breach:

• Affected users will be notified promptly.
• Necessary steps will be taken to secure the system.
• Measures will be implemented to prevent future incidents.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Users will be notified through:

• App notifications
• Email updates
• Website updates

11. Contact Information (DPO)

If you have any questions or complaints regarding this Privacy Policy, please contact:

12. Google Play Policy Compliance

We comply with all applicable Google Play Developer Policies. The OK Tikki App collects and processes user data only for providing and improving our services. We do not misuse user data and do not share personal information with third parties except as described in this Privacy Policy or as required by law.

13. Child Safety & Protection

OK Tikki – Video & Earning App is committed to ensuring a safe environment for all users, especially minors.

• We strictly prohibit any form of child sexual abuse or exploitation (CSAE).
• Any content involving minors in a sexual, abusive, or exploitative manner is strictly banned.
• We actively monitor user-generated content and remove any violating content immediately.
• Accounts involved in such violations will be permanently suspended.
• Users can report harmful content via email: support@oktikki.com
• We cooperate with law enforcement authorities where required.

For more details, please visit our Child Safety Standards page: https://oktikki.com/child-safety.html